Top Pizza Hut Deals & Promo Codes for October 2025
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I ABSOLUTELY HATE pizza hut, even little Caesars is better, and that's saying something, since theirs taste like cardboard. But, it's my son's bday and this is what he wanted, so we ordered it. Awhile back (maybe 6/7months ago since the last time, but orders for the past 2+ years its been like this, like I said I hate it) when we ordered, the dough wasn't cooked all the way. Now, there's a whole new problem. The dough is cooked, but there's no damn sauce on any of the pizzas. When you call, the manager always gives an attitude. (It seems like their is a new manager every time I've called). The "cheesy bread", aint nothin cheesy about it. The cheesy bread is hard, and not even edible, theres not even any flavor. Just call it bread and leave it at that. You guys just need to give it up, file bankruptcy and maybe start baking cookies or something small that you MIGHT be good at. ~Odenton,MD

Had a very bad experience with Pizza Hut tonight. Not only was the pizza overcooked and cold, the man who answered the phone explained to me that it was my fault because I ordered light cheese on thin crust and they have to cook all pizzas the same amount of time. We used to love Pizza Hut. The relationship is over!

Location: 2176 Pass Rd. Biloxi, MS 39531 I ordered an 1 large 3 topping pizza and I ordered extra marinara and cheese on it and guess what? IT HAD NO SAUCE AT ALL AND NO EXTRA CHEESE!!! I guess pizza hut robbing people at this point or something because they pizza been disgusting lately and the workers just mess over your food and the managers in these joints are all for it! This my 5th bad experience with pizza hut back to back this is sad and I think soon pizza hut will be getting shutdown! Plus pizza was sticking to the box ripping the pizza like what yall got it gorilla glued to the box and the pizza was dry as an desert I threw it away im done with pizza hut forreal!

I ordered online and arrived to take out my order. I had $50 bill. The tall young man refused to take my $50 and said that he could not take a $50 bill. So I did not get my order of food that was hot and fresh and ready and probably thrown away or eaten by the staff. And I have been told on three previous emails that this matter would be resolved because it was forwarded to the local store and would be taken care of in three business days. I have received the same email four times now

Worst ever. First app was not working so I called the middletown Pizza Hut was told 18.00 for medium pan so I went online and ordered and got a large pan for 12.00 upon entering I asked for menu see attached photo to compare price I was given over the phone in which the in house menu price was different so I asked and was then told oh the prices are wrong but corporate will not get us new updated menus with correct pricing. So I then was told 5 more minutes for my order so I then receive my order 10 min later in a X-Large box and I questioned the pizza I was given it is NOT a large and certainly not a proper pan pizza. Dough obviously didn’t rise and the pizza crust was not crispy and raw see attached photos. I had the pleasure of managing the Kingston Pizza Hut and i prided myself on quality food that was consistent on every visit. Very dissatisfied and disappointed that Pizza Hut is losing the excellence it had several years ago.pizza was thrown out for I bought it for my employees and we did not have an oven to cook it more.

Horrible experience! Lost a dedicated customer of over 20 years! I ordered pizzas for my son’s half birthday to feed 10 people. First off I received the call center who transferred me to the store which immediately hanged up on me. I called back asked for the store and was on hold for over 15 minutes the first time before I got hanged up on again! Then the third time calling back nobody answered after 15 more minutes so I went online to order. It took my order after the 4th time trying and charged my card. Then told me something went wrong. I had my sister order for me the exact order through the app and it declined my card, then gave her a confirmation number. We waited over an hour and 20 mins from when the pizza said “out for delivery” my sister nieces and boyfriend went to the store and the general manager states they never got the order but my sister had the confirmation code and “estimated time” the GM also mentioned the storm probably did something to the system and refused to give my sister corporates phone number. She offered to replace the order and provide a 10% discount. WHAT A JOKE! My sister waited another 30 minutes for the pizza and I just now got refunded for the first charge and the order still DO BETTER PIZZA HUT!

I’m a Pizza Hut fan, but are local Pizza Hut is becoming a joke. I still haven’t heard back from them. I did not get my Bogo wings and they were over fried. The manager said you didn’t order through the app but I did .

AVOID AT ALL COST! The pizza arrived missing slices, and I was told it was my fault. The manager refused to speak and denied my request for a refund. DO NOT USE the store on Cedar Rd in Chesapeake, VA CROOKS! UPDATE* This entire establishment is trash. I have submitted three separate claims for compensation due to poor leadership and neglect. I just received an email with the same BS line about how sorry they are, and in 1-3 days, I will receive contact from upper management. LIES, LIES, LIES! I know it's only $42, but the principle of good business practice does not exist in this corporation's leadership. If you can avoid Pizza Hut, please do. It's time for them to fail and move on.