I don't typically have strong feelings about shoes of any kind, but Crocs are an S-tier piece of footwear. I've had my current pair of crocs for four years- they've endured hundreds of excursions into pebble-laden creek beds to dig for arrowheads and/or fossils, hikes across rocky and sandy terrain, I even had a breakage on one of the straps that was easy to fix with a small amount of adhesive. They're also more than suitable for everyday wear, and through heavy rainstorms when you want to save other shoes from getting drenched. Crocs are versatile, durable, affordable, aesthetic. Can't go wrong buying a pair.

Crocs has huge issues in the manufacturing of their shoes, especially their clogs. I have worn Crocs every day for the past 8 years and have purchased around 20 pairs. Approximately 2 1/2 years ago, Crocs clogs changed. The clogs started coming 3/4 to 1 inch wider than they should and used to be made. That equates to 3 to 4 sizes larger in the width. This means that you will spend all day kicking debris out of your shoes, and if you wear them for anything active like hiking in your Crocs OFF Road or All Terrain clogs your feet will swim in them, you'll risk having a clog come off of your foot, and you will find yourself in a position to injure yourself wearing Crocs. I have informed Crocs customer service of the issues several times, received replacement pairs, and the replacements came in worse. Crocs is either running their mold press temperatures too high and kicking the shoes out of the press quickly to increase their production rates, or they changed their Chinese molds and didn't factor in the correct shrink allowances. You now have to purchase smaller sizes because of the width issues. Look at the pictures I have attached here. Crocs, you haven't been listening, and that makes your company leadership inadequate, to say the least. You better get your quality issues addressed, or your sales will suffer. I would not recommend anyone to buy Crocs unless you have huge feet to match the huge sizes and you are wearing them to only shuffle around in. Crocs are now only good for shuffling because they no longer fit your feet correctly as they used to. Take this review from someone who has worn Crocs every day for the past 8 years and also spent 37 years in manufacturing, having made molds for injection molding machines like the ones Crocs uses to manufacture their poor quality shoes.

One of the most dishonest dealings I have ever had with an online purchase, sadly. Unfortunately, I read the of poor customer service in review after review and a response from crocs saying “they will bring it to the attention of the team”, but it appears nothing has changed. Spend your money elsewhere. Literally, anywhere else.

Literally scammers! Spend money else where! Or go to a physical location to purchase. Because they just speak to you in circles and can’t even get to speak with a higher up (supervisor). Idk how this isn’t being brought to the attention of the US government but I shall be making a report to them.

It's a damn shame Crocs won't submit me a refund! I placed an order Nov 25th shipped my Crocs out and got delivered to a different location. I called them and they sent out a replacement. That replacement got delivered somewhere else. I ended up going to that location and my package wasn't there. I then called to be put on hold for over an hour and got nowhere. The supervisor was beyond busy and couldn't talk to me. Looks like Crocs isn't liable for replacement shipments is what the lady said over the phone. What the F so who is liable? I'm beyond frustrated and out of my money! I've spent thousands on your product and now you lost a loyal customer! What a pathetic company! !!! DON'T WASTE YOUR MONEY ON THIS COMPANY THEY ARE NOT LIABLE FOR MISSING DELIVERED ITEMS !!!

***THEY SHRINK IN THE SUN**** Bought several pairs for the gym and at home. Got them wet and put out in the sun to dry, and they shrunk like 2 sizes. Very surprised as I thought you could wear in Miami Sun to the beach? The White Sandals become stained after a couple of uses, and there seems no way to clean off. Will consider another brand for future purchase. By the way upgrade a size if you buy? ***WENT TO DADELAND STORE in MIAMI, FLORIDA and they REFUSED to EXCHANGE*** TOLD I NEEDED to CONTACT CUSTOMER SERVICE. It was a POORLY STORE ( MAMA-PAPA ) with LITTLE SELECTION in MERCHANDISE. In conclusion: ***THEY SHRINK IN THE SUN***

Do not online shop from Crocs. They sent only one of two purchases. The shipping and tracking information was incorrect. After spending 1/2 hours on a live chat with a customer service representative who could only repeat the incorrect shipping information my refund has not been approved. The customer service rep couldn't confirm what happened to my order or what items had been shipped to my home. There isn't an option to upload photos from the packaging to prove my claim. Crocs refused to acknowledge error and refused to refund shipping charges even though items hadn't been shipped. After 2 and 1/2 hours on a chat with a customer service rep my refund hasn't been processed. It's being submited for review which is expected to be an additional 10 to 14 business days. If approved the refund may take an additional 7 to 10 business days to reach my bank. I placed my order online on Dec 6 and shouldn't expect a refund, even if approved until mid January. Don't purchase online. You're wasting your time.

Convinced it’s a scammer behind this website, how did I order two pairs, they ship them back to the warehouse it’s been 20 days and nobody emails me back, no refund, no shoes!! NOBODY BUY FROM THEMMMM PLEASE SAVE YOUR MONEY